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Flextrafik: Information about our specific processing of your personal information

When and how do we collect your information?
We process the information that you provide us with when you commission transport. In addition, we process information about you that we receive from the Region for patient transport and from the municipalities for transport of disabled individuals.
What type of information about you is processed?
Name, address, email, where you need to be driven from and to, CPR number, payment information, possible assistance aids and telephone number.
What do we use the information for?
We use the information to provide the transport requested and to charge for this.
What is the legal basis?
Article 6 (1) (e) of the Data Protection Act and Article 9 (2) (f) and (g) – provision of a task in the interests of society, as laid down in the Transport Company Act.
Are there other recipients of this information?
We pass on your name and point of departure and destination to those drivers / taxicab owners who will be driving you. We do not provide your CPR number to drivers / taxicab owners, and we only provide your phone number if you have given us permission to do so. If you pay online, we disclose your information to the DIBS payment service.