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Midttrafik app: Information about our specific processing of your personal information

When and how do we collect your information?
When you download our Mobile app and purchase travel tickets, you provide us with the information we need to be able to administer you as a customer.
What type of information about you is processed?
When using the Midttrafik app to purchase tickets for the first time, you must create an account giving your forename, surname, date of birth, mobile number and email address. You can use either MobilePay or a card to make purchases. The Midttrafik app needs access to the following features of the phone: location, images, camera and Wi-Fi connection information. Access to the location feature ensures that you can be located at the correct stop in connection with the purchasing of tickets. Access to the photo and camera features will be used to provide photos for commuter tickets. These can either be taken from your device or the camera can be used to take a photo. Information regarding Wi-Fi connectivity enables the app to use a Wi-Fi connection where one is available. It is possible to use the Midttrafik app without providing any personal details. However, it is not possible to make purchases without providing personal details.
What do we use the information for?
The collected information is processed to sell tickets, issue receipts, identify you for support cases and collect payment. In addition, information is processed (not personal information) to enable Midttrafik to provide the best possible service, including: - Mapbox: Used to display maps. - Fabric: Used for error reporting, number of users and use of apps. - Firebase: To issue push notifications. - Raygun: Error monitoring between backend and apps. - Travel plan: Used for travel bulletins.
What is the legal basis?
Article 6 (1) (b) of the Data Protection Act regarding contractual relationships
Are there other recipients of this information?
The basic position is that Midttrafik does not forward your information to any other party. However, your information related to payments in the app will be disclosed to: - Mobilepay - Dibs