Cancelling trips

You must cancel your trip no less than one hour before the scheduled collection time.

If you have booked your trip at midttrafik.flextrafik.dk, in the Flextrafik app or at rejseplanen.flextrafik.dk, you must cancel it there. If you are unable to cancel your trip there, then call tel. +45 87 40 83 00 (+ press 4). The telephone is open from 6:00 to 1:00.

If your trip has been booked over the phone, it must be cancelled by calling tel. +45 87 40 83 00 (+ press 4). The telephone is open from 6:00 to 1:00.

Updated 26 June 2023