Travel guarantee – instant approval

Instant approval of the travel guarantee is a preliminary approval that Midttrafik will cover your expenses in connection with travelling by taxi or private car as per the travel guarantee rules. 

An instant approval means that you can safely take a taxi or travel in a private car in the knowledge that your expenses will be covered. Please note that you must remember to complete the application for a refund under the travel guarantee in order to have your expenses refunded.

If you travel by taxi, you must remember to obtain a taxi receipt showing the number of kilometres driven, times etc. and it must be submitted together with your application for a refund. Dankort receipts, MobilePay receipts, bank statements etc. do not qualify as valid documentation.

The aim of the instant approval is for you to be able to check immediately whether you are covered by the travel guarantee when you are waiting at a bus or train stop and your journey is delayed. This is why it is only possible to see departures for the past 3 hours. You will also receive specific recommendations for how you can proceed as quickly as possible by public transport should you so wish.

We are testing instant approval for a period. If you experience any problems, please let us know. Email us at midttrafik@midttrafik.dk, and write ‘Instant approval of travel guarantee’ in the subject field.

See the travel guarantee rules

Submitting false information to the public authorities is illegal and a punishable offence, and will be reported to the police.