Q&A about flextur
From 26 June, changes have been made to flextur, plustur and flexbus dial-a-ride services throughout the Midttrafik area. The changes have been made out of a desire for uniform rules and prices in all the municipalities in Central Denmark Region.
The following changes have been made:
- New and uniform prices have been introduced throughout Central Denmark Region
- New transport hubs and city zones have been established
- Flextur dial-a-ride trips can now be booked and paid for via Rejseplanen
- Fellow travellers are no longer entitled to discounts
- A 10% discount is no longer given for online bookings
- It is now only possible to book for four persons rather than five persons as previously
- It now costs the same to travel across the municipal boundaries as it does within the municipality
Yes, you can still book flextur dial-a-ride trips as usual by calling tel. +45 87 40 83 00, at midttrafik.flextrafik.dk or in the Flextrafik app.
Moreover, it is now possible to book and pay for your flextur via Rejseplanen.
A transport hub is a place you can be driven to or from at a cheaper price.
You can certainly book a flextur dial-a-ride trip to a transport hub in a different municipality to where you live – the price is the same.
Transport hubs are found in many different places both inside and outside towns and cities. They can be found, for example, at bus terminals, train stations and bus stops. They can also be placed at locations where accessibility has been given a high priority by your municipality, for example at a sports hall or citizens’ service office. There will often be a car park nearby where you can be dropped off or collected.
The individual municipality decides the number and location of the transport hubs.
You can search for the transport hubs in your municipality in Rejseplanen by entering the name of the municipality and ‘transport hub’ in the address field. E.g. ‘Herning transport hub’. A list of transport hubs in the Municipality of Herning will then be displayed.
Alternatively, you can find a transport hub on the map on the page about flextur, and then click on the transport hub icon. Here, you will find a link directly to Rejseplanen with the transport hub in question.
You have searched for a trip where good public transport options already exist with bus, train or Letbanen. Therefore, you will be offered those possibilities first.
If you want to be sure of finding out whether it is possible to book a flextur, under “Adjust search” and “Means of transport” you can check “Telebus/flexbus/plustur/flexbus”.
It is also possible to book your flextur dial-a-ride service in the Flextrafik app or by calling us on tel. +45 87 40 83 00 (+ press 2).
In city zones, there are usually lots of options for travelling by bus, train or Letbanen. Therefore, it is more expensive to book a flextur trip in the area. If you are travelling to or from a transport hub in a city zone, the price is DKK 3 per km, min. DKK 22.
You can find an overview of city zones and transport hubs on the map on the flextur page