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Vi sidder klar i kundeservice til at hjælpe dig.

Tlf. 70 210 230 (Se åbningstider under Kundeservice)

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What to do

Remember to buy your ticket before boarding. You must have an internet connection to purchase tickets or use a charge on your multi trip ticket. Purchased tickets and activated charges can be viewed offline.

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Create an account
  • Click on Create account
  • Enter your details in all fields
  • Choose a password (your password must contain at least four characters)
  • Read and accept Midttrafik app’s Terms and conditions of use
  • Connect a card to your account (Dankort, Visa/Dankort, Mastercard, Maestro, Visa, Visa Electron, American Express) or choose to pay using MobilePay. You must have a customer account with MobilePay and have their app installed on your device.
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Buy single ticket
  • Click on Buy ticket
  • Select Ticket type, e.g. adult
  • Select Number of zones or
  • Enter start and end locations (e.g. Herning to Silkeborg)
  • Select Date of departure and Departure time  - as a standard it is ''now''
  • Click on Continue and Approve purchase
  • Your ticket is now available under Tickets and cards
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Buy multi trip ticket
  • Click on Buy multi trip ticket
  • Select Ticket type, e.g. adult
  • Select Number of zones or click on Calculate number of zones
  • Enter start and end locations (e.g. Herning to Silkeborg)
  • Click on Continue and Approve purchase
  • Your multi trip ticket is now available under Tickets and cards
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Use a charge from your multi trip ticket
  • Click on Tickets and cards
  • Select the multi trip ticket you wish to use
  • Select number of charges
  • Select start location, date and time
  • Click on Continue and Approve purchase
  • Your ticket is now available under Tickets and cards
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Buy transit ticket
  • Click on Buy transit ticket
  • Enter start and end locations (bus stop/station)
  • Select date (min. 30 days and max. 180 days)
  • Choose ID (if you choose a photo, you can use the camera on your device. See current criteria to a passport photo)
  • Choose the zone combination that fits you best
  • Click on Continue and Approve purchase  
  • Your transit ticket is now available under Tickets and cards
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Buy special ticket
  • Click on Special ticket
  • Select the ticket you wish to purchase (e.g. to Djurs Sommerland)
  • Select the number of persons
  • Select date
  • Click on Continue and Confirm purchase
  • Your ticket is now available under Tickets and cards
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Favourite tickets

You can find your five latest tickets under Tickets and cards. Simply click on one of the tickets to buy it again.

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Tickets and cards

You can see an overview of valid and expired tickets and transit tickets under Tickets and cards. Simply click on an valid ticket to display it on the screen.

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My account

You can manage your personal details from here. For example, you can change your password, add a new card or change payment method.

If you have any questions contact Midttrafik Kundecenter